← Back to home
Need a hand with ScanTrip? We’re here to help.
Contact us
Email us and we’ll get back to you as soon as we can — usually within a couple of days.
✉ Email supportsupport@scantrip.app
Frequently asked questions
Which devices are supported?
ScanTrip runs on iPhone with iOS 17 or later.
Does ScanTrip work offline?
Largely, yes. Descriptions you’ve already opened, photos and your journal are kept on your device, so much of the app keeps working without a connection. Identifying a new monument needs an internet connection.
Which languages are available?
Ten: English, French, Spanish, Mandarin, Hindi, Arabic, Portuguese, Russian, Japanese and German. You can switch anytime in the app.
How do I delete my account?
Open Profile, then “Delete account”. This permanently removes your account and associated data.
How is my privacy protected?
No advertising, no cross-app tracking, and we never sell your data. See our Privacy Policy for the details.